Shipping policy

ORDER PROCESSING:

Please allow 3-5 business days to process your order. Expect an email within 1 day to let you know your order is on the way! 

LOCAL PICK: 

During checkout, enter your address and choose the ship option. Click the "continue to  shipping" button. Local delivery is available for addresses within 5 miles of our shop.  If the local delivery option does not show up during checkout, your order is not eligible for  local delivery.  Orders placed before 12p.m  during store hours 10a.m-6p.m will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.  When your order is ready for pick up, you will receive an email with real-time tracking  information.  FLAT RATE SHIPPING  Orders are generally shipped within 3-5 days using UPS delivery standard is 2 - 7 days. Flat rate shipping fee of 8.95 applies to orders shipping  to [locations outside local region]. Optional: We do not ship outside of USA at this  time.    DOMESTIC SHIPPING RATES AND ESTIMATES:  For calculated shipping rates:  Shipping charges for  your order will be calculated and  displayed at checkout.  

REFUNDS,, RETURNS AND EXCHANGES  We accept returns up to 7days after delivery, if the item is unused and in its original  condition, and we will refund the full order amount minus the shipping costs for the return.  In the event that your order arrives damaged in any way, please email us as soon as possible  at info@sauletcouture.com with your order number and a photo of the item’s condition. We  address these on a case-by-case basis but will try our best to work towards a satisfactory  solution.  If you have any further questions, please don't hesitate to contact us at info@sauletcouture.com